If you have any questions about a product on our site, or have an enquiry about your order, don't hesitate to get in touch with our friendly customer service team.
Due to the incredible seasonal demand, our customer service and warehouse teams are working hard to process your orders. This means:
Order processing & delivery may take a little longer than usual. Current dispatch time is 2 working days from date of order.
Already dispatched? Your courier tracking will have the latest updates. They’re in peak-season too, and experiencing huge delays, so thank you for your patience.
T: 01484 959 301
The Hug Team
Phoenox Textiles
Spring Grove Mills
Clayton West
Huddersfield
HD8 9HH
Mon - Fri: 9:00am - 5:00pm
Saturday: Closed
Sunday: Closed
Seasonal Opening Hours:
Christmas Eve: Closed
Christmas Day: Closed
Boxing Day: Closed
New Years Day: Closed
This size is pre-order. Usually available within 3-5 days.
This size is now discontinued.
Unfortunately discount codes cannot be applied to Hug Rug collaborations.
Low Stock. Only --- Left. Dispatched within 3 - 5 working days
In Stock. Dispatched within 1 - 3 working days.
