We hope you love our Hug Rug products as much as we do, if you have any queries regarding our products, services or how to use this website, our fabulous friendly Customer Care Team are here to help. We operate during the hours of 9am - 5pm, Monday - Friday, excluding Bank Holidays.
Due to the incredible response to our Black Friday sale, our customer service and warehouse teams are working hard to process your orders. This means:
Order processing & delivery may take a little longer than usual.
Customer service response times are extended.
Email: info@hugrug.co.uk
Returns Address: Hug Rug, Phoenox Textiles Ltd, Spring Grove Mills, Clayton West, Huddersfield HD8 9HH
We will do our very best to answer any questions and get back to all email queries within 4 hours during working hours, or the next working day.
This size is pre-order. Usually available within 3-5 days.
This size is now discontinued.
Unfortunately discount codes cannot be applied to Hug Rug collaborations.
Low Stock. Only --- Left. Dispatched within 3 - 5 working days
In Stock. Dispatched within 1 - 3 working days.
